If you have questions or concerns, you can contact us at 1-866-487-9243 or visit www.dol.gov/agencies/whd. You will be directed to the nearest WHD office for assistance.
You may call the Bureau of Civil Rights to submit your complaint or you may submit your complaint in writing. If the complaint is submitted by telephone you can call (614) 644-2703 or Toll Free 1-866-227-6353.
To file a complaint:
For your convenience, you may use the Employment Development Department Discrimination Complaint Form (DE 8498), to complete and mail your complaint. Complaints also may be submitted to EDD by email at [email protected]. More Information on how to file can be found on the CRC website.
Individuals seeking to file unemployment claims are asked to first begin their claim process through the unemployment benefit services online portal. Should the need arise to speak to a representative, claimants are then asked to call TWC unemployment services center at 800-939-6631.
You may contact the VEC Customer Contact Center at 1-866-832-2363 (Available 8:15am to 4:30pm, Monday - Friday and 9am to 1pm Saturday. Closed Sunday and state holidays.), and after providing your Social Security number and the first four (4) digits of your VEC assigned PIN, obtain information about your benefits.
When is the best time to call the EDD? Levy said generally the best time to get through the department is before 10 a.m. or after 5 p.m. The department is looking to hire 4,800 people to help with the influx of callers and unemployment applicants.
Wait time for Ohio unemployment claim is now 21 days.
Option 3: UI Claims Support Line – Open 8 a.m. to 12 noon (Pacific Time), Monday through Friday
No, you cannot sue the EDD. Your recourse would be to appeal the determination of fraud and then, having exhausted your administrative remedies, file a writ of mandate in Superior Court requesting the EDD's decision to be reversed.
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