When you spot an unauthorized charge on your account, call your credit card issuer using the number on the back of your card. If you don't have your credit card and you haven't saved a copy of the phone number, use a recent billing statement or the card issuer's website to find the correct number.
What Do I Do When I See an Unauthorized Transaction on My Account?
You should immediately report to the bank's concerned department if you have witnessed any unknown transactions done via your credit, debit card or through the internet banking portal. Banks and microfinance institutions have separate departments for different queries and transaction-related issues.
Step 3: Report the charges
How Do I Find Out What a Charge Is on My Bank Statement?
You can rest assured knowing that anyone who can process a debit card charge must have a merchant account, which is linked to personally identifiable information about the account holder. Banks make it fairly easy to find out exactly who charged your debit card.
While your bank can track stolen cards, the tracking isn't perfect. It can generally only track the card if it gets used. Also, since people usually pay when they are on their way out of a retail establishment, it's reasonable to expect that they would be gone by the time that law enforcement could arrive.
If you sent the request through your bank, log onto your banking site and browse the list of recent transactions. It may be listed in a separate section dedicated to transfers. Here you should find information on the status of the transfer, as well as the transaction ID tracking number if you need that.
Card details – card number, card holder name, date of birth and address - are stolen, often from online databases or through email scams, then sold and used on the internet, or over the phone. ... Committing fraudulent applications in someone else's name for a new credit card, without that person knowing.
Get transaction details
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Money you sent to someone
To report suspected fraud or unauthorized access to your account, please contact us toll-free at 866-216-1075.
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