Unemployment Benefits - How to File and Other Frequently Asked Questions

2065
John Davidson
Unemployment Benefits - How to File and Other Frequently Asked Questions
  1. What questions do they ask when filing for unemployment?
  2. How can I talk to someone about my unemployment claim?
  3. How do I talk to a live person at mass unemployment?
  4. What would disqualify me from receiving unemployment benefits?
  5. How long after unemployment phone interview will I receive benefits?
  6. Does your former employer know if you are collecting unemployment?
  7. What is the best time to call unemployment?
  8. How do I get a live person at EDD?
  9. Can I go to EDD in person?

What questions do they ask when filing for unemployment?

State requirements vary, but typically, unemployment programs will ask for information like: Your Social Security number.
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How can I talk to someone about my unemployment claim?

Call IDES Customer Service Center at 800-244-5631 for questions around your claim. You can also call this number it you were unable to file your claim because of capacity or system limitations or to discuss backdating your claim with a representative.

How do I talk to a live person at mass unemployment?

You can reach our assistance call center at (877) 626-6800 from 8:30 a.m. to 4:30 p.m. Monday through Friday. Multilingual call agents are available. Our automated Telecert Line at (617) 626-6338 is operational daily from 6 a.m. to 10 p.m. to request weekly benefits.

What would disqualify me from receiving unemployment benefits?

Some of the most common reasons for disqualification from receipt of benefits are: Quitting a job voluntarily without good cause connected with work. Being discharged/fired from work for just cause. Refusing an offer of suitable work for which the claimant is reasonably suited.

How long after unemployment phone interview will I receive benefits?

There is no defined period of time after the phone interview where you can rely upon the check arriving. The EDD has been overwhelmed with work and undermanned, making wait times extend far longer than in the past.

Does your former employer know if you are collecting unemployment?

When a former employee files a claim for unemployment benefits, you receive a notice. The state sends this “Notice of Unemployment Insurance Claim Filed” to the employee's most recent employer. ... The more unemployment claims the state approves, the more you contribute for unemployment taxes.

What is the best time to call unemployment?

When is the best time to call the EDD? Levy said generally the best time to get through the department is before 10 a.m. or after 5 p.m. The department is looking to hire 4,800 people to help with the influx of callers and unemployment applicants.

How do I get a live person at EDD?

EDD customer service phone numbers are 1-800-480-3287 and 1-800-300-5616. Live customer service representatives from EDD are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed. To contact Tax representatives you need to dial 1-888-745-3886.

Can I go to EDD in person?

These EDD offices are closed or available by appointment only: America Job Centers of CaliforniaSM (AJCC) – by appointment only. Contact your local AJCC for more information. State Disability Insurance offices – the public counters for in-person services are closed until further notice.


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