In England, housing associations are funded and regulated by the Homes and Communities Agency (HCA), the exception being funding in London which from April 2012 is the responsibility of the Greater London Authority.
RSH is an executive non-departmental public body, sponsored by the Ministry of Housing, Communities & Local Government.
Both local authorities and housing associations are governed by the Equality and Human Rights Commission (EHRC) Code of Practice on Services, Public Functions and Associations. Both should have a proper scheme, available to the public, for deciding who gets any vacant homes.
The Housing and Planning Act 2016 contains provisions on new homes (including starter homes), landlords and property agents, abandoned premises, social housing (including extending the Right to Buy to housing association tenants, sale of local authority assets, 'pay-to-stay', and secure tenancies), planning, compulsory ...
The council or housing association is responsible for most repairs in your home including: gas appliances. ... electrical wiring and any appliances they provide. common areas such as lifts and communal entrances.
Here's what you need to know:
Housing Ombudsman Service
We seek to resolve complaints from residents about registered providers of social housing and some managing agents and private landlords who are voluntary members. We deal with each complaint to find the best outcome for the individual circumstances.
The regulatory regime is designed to ensure residents of social housing enjoy a secure home and quality service from their landlords, and that we continue to grow the sector so that there are safe and decent homes for everyone who needs one.
Email us at [email protected] or use our online complaint form.
Consider legal action against your landlord
You can sometimes take your landlord to court if the repairs you requested weren't done or were done badly. The court can order your landlord to carry out repairs and pay you compensation. Court action takes time and may cost money. It should be a last resort.
Their role is to help resolve disputes between tenants and their landlords which they can do in whatever way they think is most likely to work. If the designated person cannot help they can refer a complaint to the Ombudsman.
Local authorities have three main sources of revenue: Government grants – money from central government for local services. Council tax – a property tax levied on residential properties. Business rates – a property tax levied on business premises.
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