How to Sell and Buy Secondhand Things Online Without Getting Scammed
Fight Ticket Fraud with These 5 Security Measures
If you want to know you're guaranteed to get in to your next live event, buy your verified and secure tickets straight from official sources like Ticketmaster, at Ticketmaster.com or our mobile app. That is the only way you can be 100% sure the tickets you receive are real and will get you in.
Avoid payment transfer scams
The Federal Trade Commission (FTC) is the main agency that collects scam reports. Report your scam online with the FTC complaint assistant, or by phone at 1-877-382-4357 (9:00 AM - 8:00 PM, ET).
Go online and verify the shipping address. Look for red flags such as shipment to a freight forwarder, shipping company, P.O. Box, hotel or a vacant property. Fraudsters often ship orders to addresses that can't be traced back to them.
Take a paper clip and heat it up red hot. Set the hot edge on the corner of the ticket for a few seconds. If it's a genuine ticket, it will turn the front brown and you will see very little, if anything, on the back. A fake ticket will usually catch on fire but will always show a burnt mark on the back side.
Reseller tickets are not verified and can be fake, even if they look like they came from Ticketmaster. ... The best way to protect yourself is to use the Ticketmaster app to do all of your buying, selling, or transfers. You will never get a fraudulent ticket this way.
Because safe and secure matters
We guarantee the seat you buy is the seat you get. Other sites may offer a money back guarantee or “comparable” seats if something goes wrong. But with Ticketmaster, tickets transferred or resold to you are 100% Verified and reissued to you, so they can't be counterfeited.
The only way to know your tickets are authentic, is to buy Ticketmaster “Verified Tickets” directly from Ticketmaster or Live Nation, or get them at the venue box office. These tickets will always be 100% authentic.
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