13 Must-Ask Exit Interview Questions
Explain the purpose of the exit interview to the leaving employee right at the beginning of the interview. State clearly that you conduct these interviews in order to make positive changes and improve your company culture. Ask for their help and highlight how much you'd value their honesty and constructive feedback.
An exit interview is a conversation between you and your employer—likely a human resources representative. This is an opportunity to discuss job satisfaction or offer feedback on policy and direction.
Here are 10 things you should never say before your exit interview.
Everything discussed during exit interviews must be kept confidential. HR should assure exiting employees that interview records are confidential. HR should tell employees how they'll present results to management (e.g. in aggregate form or anonymous feedback.)
What To Say in the Exit Interview So You Leave on a Good Note
No matter how short or lengthy your interview was, HR reviews each and every piece of information you shared. According to King, HR teams at many organizations take the data and redact any identifying information like names or dates. Then, they do an analysis on a quarterly or annual basis looking for trends.
You may feel obligated to accept an invitation for an exit interview from a senior staff member or human resources representative, however, it's professionally acceptable to decline without facing any consequences from your current employer.
Exit interviews are not mandatory. Therefore, if you fire an employee and she leaves immediately without giving you a chance to advise her of her rights, you must still fulfill your obligations. In this case, mail all pertinent information including the final paycheck to her last known address.
How to answer "What is the biggest challenge you've faced in work?"
You can even recognize a manager or co-worker who you respect as a role model, high performer or leader. The interview is likely to be conducted by an HR representative rather than a direct manager. This allows the departing employee to feel comfortable sharing information.
What is most satisfying about your present job? For me my current job offers what I feel is most important in my life at this time. It offers me lot of flexibility in terms of number hours I have to be at work and days that I can telecommute. At the same time I am satisfied with my role and responsibilities.
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